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We work hard to make the Timberline system as easy and intuitive to use as possible but sometimes things still get perplexing. Browse our library of service materials, give us a call, or make an appointment at a nearby service center and we’ll be happy to help you figure things out.

Get the most out of your Timberline system

Submitting your warranty registration ensures that you get quick service support and all the best system updates.

FAQ

Browse our FAQ section for common questions and best practices for your system.

As with all fuel fired devices the best maintenance for the TImberline system is to exercise it once a month. Turn on the system and set the temperature all the way up and let it run for 15-20 minutes. Other than that there is no needed schedule maintenance for the system.

Most Timberline systems are connected directly to the auxiliary port on the vehicle fuel tank. The pick up tube for this Aux port is typically terminated around 1/8-1/4 of a tank. If you keep your fuel level above a 1/4 of a tank then your Timberline system will never run out of fuel. If you do by chance run the tank below the pick up tube and try to use the Timberline system it will give a Code 13 fault. Once you have refuelled you may have to restart the Timberline system 2 or 3 times to refill the fuel line to the Timberline.

The Timberline system stores very little hot water so there is no need to bypass the hot water heat exchanger when winterizing your RV. You can follow your RV manufactures recommended standard procedures of draining your water lines or put in winterizing antifreeze without hurting the Timberline. Whichever way you winterize you can still use the Timberline system to heat the interior.

Find a service center near you.

Interested in partnering with us to become a Timberline certified service center?

 We offer free online courses or will travel to your location to get you started

Download service documents, user manuals, and more.

Product Catalog

Browse our extensive catalog of Timberline heat and hot water parts and accessories

User Manual

Find out what all your Timberline system does and how to operate it in our Timberline user manual

Service Manual

Want to know how to service and repair your Timberline system yourself? Find all the answers here

Brochure

In case you've misplaced the Timberline brochure you were given at that last exhibition, we have a mobile version for you right here

Show Card

Like the Timberline brochure but more condensed. Read it, print it, give it to a friend